Last Updated: June 30, 2026
Elite Group (“Elite Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and describes your rights regarding that information.
This Privacy Policy is designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation. Where visitors access our website from outside Canada, we also aim to honor relevant international privacy principles, including those under the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as applicable.
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect personal information only when you voluntarily provide it to us, such as when you submit a contact or inquiry form on our website. This may include:
- Your name
- Email address
- Phone number
- Company name (if provided)
- Any message or information you include in the form
We do not knowingly collect sensitive personal information (such as health, financial account, or government identification data) through our website.
Automatically Collected Information: Our website may collect limited technical information automatically, such as your IP address, browser type, and general usage data, through standard web server logs. If this changes in the future (for example, if we implement analytics or cookies), we will update this Privacy Policy accordingly and, where required, seek your consent.
2. How We Use Your Information
We use the personal information you provide to us for the following purposes:
- To respond to your inquiries and requests
- To communicate with you about our products or services
- To improve our website and customer service
- To comply with legal obligations
We will not use your personal information for any purpose other than those identified at the time it was collected, unless we obtain your consent or are required or permitted to do so by law.
3. Legal Basis for Processing (International Visitors)
If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar requirements, we process your personal information on the following legal grounds:
- Consent — when you voluntarily submit information through our contact form
- Legitimate interests — to respond to inquiries and maintain business relationships
- Legal obligation — where processing is required to comply with applicable law
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may disclose your personal information only in the following circumstances:
- To service providers who assist us in operating our website or responding to inquiries (e.g., email or hosting providers), under obligations of confidentiality
- Where required by law, regulation, court order, or governmental request
- To protect the rights, property, or safety of Elite Group, our users, or others
- In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to appropriate confidentiality safeguards
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once no longer needed, personal information is securely deleted or anonymized.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
Elite Group operates internationally. If you submit personal information through our website, it may be accessed, stored, or processed in a jurisdiction other than your own, including outside Canada. Where such transfers occur, we take reasonable steps to ensure your information receives a comparable level of protection to that required under Canadian privacy law.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
All visitors (PIPEDA – Canada):
- The right to know what personal information we hold about you
- The right to access and request correction of your personal information
- The right to withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
EEA/UK visitors (GDPR), where applicable:
- The right to access, rectify, or erase your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to lodge a complaint with a supervisory authority
California visitors (CCPA), where applicable:
- The right to know what personal information is collected and how it is used
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (Elite Group does not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise any of these rights, please contact us using the information in Section 11 below.
9. Children’s Privacy
Our website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by a revised “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Elite Group Ontario, Canada Email: km.chan@elite-corp.com.hk
If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca, or with the applicable data protection authority in your jurisdiction.